Package com.twilio.sdk.resource.instance.taskrouter

Class Summary
Activity Activities describe the current status of your Worker resources, which determines whether they are eligible to receive Task assignments.
ActivityDuration Represents an activity duration.
ActivityStatistic Represents an activity statistic.
Event TaskRouter logs Events for each state change in the Workspace for the purpose of historical reporting and auditing.
Reservation The Reservation subresource of Task is created whenever a Task is assigned to a Worker.
Task A Task resource represents a single item of work waiting to be processed.
TaskQueue TaskQueues are the resource you use to categorize Tasks and describe which Workers are eligible to handle those Tasks.
TaskQueueStatistics Statistics about task distribution.
Worker Workers represent an entity that is able to perform tasks, such as an agent working in a call center, or a salesperson handling leads.
WorkersStatistics Statistics about workers.
WorkerStatistics Statistics about Worker.
Workflow Workflows control how tasks will be prioritized and routed into Queues, and how Tasks should escalate in priority or move across queues over time.
WorkflowStatistics Statistics about Workflow See the TaskRouter documentation.
Workspace A Workspace is a container for your Tasks, Workers, TaskQueues, Workflows and Activities.
WorkspaceStatistics Statistics about Workspace See the TaskRouter documentation.
 



Copyright © 2011 Twilio, Inc. All Rights Reserved.